Last updated: November 8, 2026
This is a general template provided for your convenience. Have it reviewed by a qualified lawyer in your jurisdiction before relying on it.
LockForge Utility Tools ("LockForge", "we", "us") is a subscription software service that helps users regain access to password-protected PDF and Excel files they own or are authorized to access. The service is operated by Cyril John Lapingcao, based in the Philippines. By creating an account or using the service, you agree to these Terms of Service.
LockForge provides two functions: (a) removing password protection from a file when you already know the password, and (b) recovering a forgotten password through dictionary, known-pattern, or bounded character-set searches, subject to per-plan attempt limits. The service is a document utility and is not a general-purpose security-bypass or "cracking" tool.
You may use LockForge only on files you own or are legally authorized to access. You must confirm this ownership or authorization before each job. Prohibited uses are described in our Acceptable Use Policy, which forms part of these Terms. We may suspend or terminate accounts that violate it.
You must provide an accurate email address and keep your credentials secure. You are responsible for activity under your account. You must be of legal age to enter into a contract in your jurisdiction.
Recovery features require a paid subscription (Pro or Business). Subscriptions are billed monthly in advance. Payments and order fulfilment are processed by our authorized reseller and Merchant of Record, Dodo Payments, who is the seller of record for your purchase and handles billing, taxes, and order-related inquiries. Your subscription renews automatically each month until cancelled. See our Refund Policy for cancellations and refunds.
You retain all rights to the files you upload. We process uploaded files only to provide the service and delete them automatically within 24 hours. See our Privacy Policy for details.
The service is provided "as is" and "as available." Password recovery is not guaranteed — success depends on the password's length and complexity and on your plan's attempt limits. We do not warrant that the service will be uninterrupted, error-free, or that any particular file can be unlocked.
To the maximum extent permitted by law, LockForge and its operator will not be liable for any indirect, incidental, or consequential damages, or for any loss of data, arising from your use of the service. Our total liability for any claim is limited to the amount you paid us in the three months before the claim.
You may stop using the service and cancel your subscription at any time. We may suspend or terminate your access if you breach these Terms or the Acceptable Use Policy.
We may update these Terms from time to time. Material changes will be posted on this page with an updated date. Continued use after changes means you accept them.
These Terms are governed by the laws of the Republic of the Philippines, without regard to conflict-of-law rules.
Questions about these Terms: support@lockforge.site.