Privacy Policy

Last updated: November 8, 2026

This is a general template provided for your convenience. Have it reviewed by a qualified professional before relying on it.

1. Overview

This policy explains what information LockForge Utility Tools ("we", "us") collects, how we use it, and the choices you have. It applies to the LockForge website and application.

2. Information we collect

Account information

When you register, we collect your email address and a securely hashed password. We do not store your password in plain text.

Files you upload

We receive the PDF or Excel files you upload in order to process them. These files are processed transiently and deleted automatically within 24 hours. We do not use your files for any purpose other than providing the service.

Usage and accountability data

For each job we record your ownership attestation together with your account identifier, IP address, and a timestamp, for security and accountability. We also keep basic records of jobs run under your account.

Payment information

We do not collect or store your card details. Payments are processed by our Merchant of Record, Dodo Payments, under their own privacy practices. We receive only your subscription status and the identifiers needed to manage your plan.

3. How we use information

To provide and operate the service (process files, manage your account).
To verify an active subscription and apply plan limits.
To maintain security, prevent misuse, and keep accountability records.
To communicate with you about your account or support requests.

4. Who we share with

We share information only with service providers that help us run LockForge, including our Merchant of Record (Dodo Payments) for billing and our hosting and database providers. We do not sell your personal information.

5. Data retention

Uploaded files are deleted automatically within 24 hours. Account and accountability records are retained for as long as your account is active and as needed to meet legal, security, and record-keeping obligations.

6. Security

We use reasonable technical and organizational measures to protect your information, including encrypted connections, hashed passwords, and automatic deletion of uploaded files. No method of transmission or storage is completely secure.

7. Your choices

You can access and update your account email, cancel your subscription, and request deletion of your account by contacting us. We will honor applicable data-protection rights under the laws that apply to you.

8. Children

LockForge is not directed to children and is intended for users of legal contracting age.

9. Changes

We may update this policy from time to time. Material changes will be posted here with an updated date.

10. Contact

Privacy questions: support@lockforge.site.